Responsible Gaming

Gaming Should Be Entertainment

At Trenzi-Volka, we believe that casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling responsibly and within your means.

Please gamble only with money you can afford to lose, and set realistic expectations about your gaming sessions.

Age Requirements

You must be at least 18 years of age (or the legal gambling age in your state, whichever is higher) to access and use our site. Some states have different age requirements. It is your responsibility to verify that you meet all local legal requirements before participating in any gaming activities.

We do not permit minors to gamble on our site. If you are under the legal age, please do not create an account or attempt to place any bets.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognize any of these warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses: Continuing to gamble to recover money you've lost
• Hiding gambling activity: Keeping your gambling secret from family or friends
• Spending more than intended: Gambling longer or with more money than planned
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Borrowing to gamble: Taking loans or using credit to fund gambling activities
• Mood swings: Becoming irritable or anxious when unable to gamble
• Unsuccessful attempts to quit: Repeatedly trying and failing to cut down or stop gambling
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other emotions
• Financial strain: Experiencing problems paying bills or managing debt due to gambling losses
• Relationship conflict: Arguments with loved ones about your gambling habits

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a cap on losses you're willing to accept during a gaming session
• Time Limits: Set reminders or automatic session timeouts to limit your gaming duration
• Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Account Cooling Off: Take a break from gaming with a mandatory pause period (typically 24 hours to several weeks)

To access these tools, log into your account and visit the Responsible Gaming settings in your profile.

Get Help – Support Organizations

If you're struggling with problem gambling, professional help is available. Reach out to one of these organizations:

United States

• National Council on Problem Gambling (NCPG)
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (confidential, free, 24/7)
  Text support available
• Gamblers Anonymous
  A peer-support fellowship with meetings nationwide for people seeking recovery from gambling problems.
• National Alliance on Mental Illness (NAMI)
  Offers support for those whose gambling is linked to mental health conditions.

International Resources

• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United Kingdom – GamCare
  www.gamcare.org.uk
• United Kingdom – GamStop
  www.gamstop.co.uk
• Australia – Gambling Help Online
  www.gamblinghelponline.org.au

All services are confidential and free. Counselors are trained to help without judgment.

If You Need Help, Please Reach Out

Problem gambling is a treatable condition. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone you care about, professional support is available.

Don't wait. Contact the National Council on Problem Gambling helpline today:

1-800-522-4700

You can also visit www.ncpgambling.org for resources, referrals, and information about treatment options in your area.

Remember: You are not alone, and help is available.